Effective Date: September 21, 2025

Welcome to e-Idea Consultancy Services (e-IdeaCS). These Terms of Service (“Terms”) govern your use of our AI-powered digital services, including WhatsApp AI agents, automation solutions, and related tools (“Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. About Us

e-Idea Consultancy Services (e-IdeaCS) is an AI-driven digital services agency founded in 2019 with offices in the UAE and India. We provide digital marketing, automation, and technology solutions to businesses worldwide.

2. Use of Services

• You agree to use our Services only for lawful business purposes.
• You must not misuse our Services, attempt unauthorized access, or interfere with system functionality.
• AI agents (including WhatsApp bots) are designed to assist with lead collection, appointment booking, and customer queries but are not a substitute for professional advice.

3. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

4. Communication on WhatsApp

• By using our WhatsApp AI assistant, you consent to receive automated messages.
• You may opt out of communication at any time by messaging “STOP” or contacting us at info@eideacs.com.

5. Intellectual Property

All content, branding, and technology used in our Services are owned or licensed by e-IdeaCS. You may not copy, distribute, or use them without written permission.

6. Limitation of Liability

We provide our Services “as is” without warranties of any kind. e-IdeaCS is not liable for:

• Any errors or delays in automated responses.
• Business decisions made based on AI suggestions.
• Interruptions, data loss, or damages resulting from use of our Services.

7. Termination

We may suspend or terminate your access to Services if you violate these Terms. You may also discontinue using our Services at any time.

8. Governing Law

These Terms are governed by the laws of UAE and India, depending on the region of service delivery.

9. Contact Information

If you have questions about these Terms, please contact us:

📩 Email: info@eideacs.com | sales@eideacs.com
📞 UAE: +971 529 835 668
📞 India: +91 97890 13141
🌐 Website: https://eideacs.com